Microsoft Dynamics 365 Customer Insights (Data) Specialty MB-260 Exam Voucher

As a candidate for this exam, you specialize in implementing solutions that provide comprehensive insights into customer profiles and track engagement activities to enhance customer experiences. You should be proficient with Dynamics 365 Customer Insights – Data, Microsoft Power Query, and Microsoft Dataverse, along with Azure Data Lake Storage and Azure Data Factory pipelines. Your role involves working closely with data to prepare, match, segment, enhance, and deduplicate it, ensuring accuracy and relevance in customer profiles. You also have experience with privacy, compliance, and consent management, as well as security and responsible AI practices. Familiarity with Azure Machine Learning, Azure Synapse Analytics, and general Azure architecture is essential for implementing AI predictions and configuring data measures and segments. You need to understand how to connect and administer Customer Insights – Data, including configuring third-party integrations to deliver a unified and effective customer data platform. Your expertise enables organizations to leverage customer data more effectively, driving better engagement and personalized experiences.